Fueling team success,
accelerating practice
growth.
Fueling team success, accelerating practice growth.
Coaching, systems, and insurance strategies customized for your dental practice and designed to help you be more efficient, productive, and profitable.
Ignite Dental Solutions helps owner-led practices fix the things that quietly cost them patients, production, and good people.
Most dental practices don't have a treatment problem — they have a systems problem. Phones answered the wrong way. Treatment plans that never get presented. Collections left on the table. A team that's working hard without a shared playbook.
That's where we come in. We bring 30+ years of real dental experience — front desk, management, HR, and software training — to build the scripts, systems, and standards that let your team run the practice the same way every day, with or without you in the building.
No fluff. No jargon. Just the operational fundamentals that make a practice calmer, more profitable, and easier to own.
Over 30 years across dental front office, management, HR, and Eaglesoft training — including five years training practices at Patterson Dental. This isn't theory from a consultant who's never run a schedule.
For more than 30 years, Diana Blackwell has lived and breathed the operational side of dentistry — the front desk on a busy Monday, the schedule that won't hold, the treatment plan that quietly slips through the cracks. She has worked nearly every seat in the practice, from front office and patient coordination to management and HR, which is exactly why her coaching never feels like theory handed down from someone who has never run a schedule.
Her experience includes five years training practices on Eaglesoft at Patterson Dental, where she helped teams across the country turn complicated software into simple, repeatable daily workflows. That blend of hands-on dental management and software expertise lets her spot the small breakdowns — in phones, case acceptance, collections, insurance, and systems — that quietly cost a practice patients and production every single day.
Diana founded Ignite Dental Solutions on a straightforward belief: most practices don't need to work harder, they need better systems and a team that knows how to run them. She works one-on-one with owner-led and small-group practices, building the scripts, standards, and SOPs that let a practice run the same calm, profitable way every day — with or without the owner in the building.
No long onboarding, no rigid program. We find the fastest win and build from there.
A complimentary conversation about where your practice is leaking time, patients, or production — and whether we're the right fit.
We pinpoint the highest-return focus area first — phones, case acceptance, collections, SOPs, insurance, or Eaglesoft — and scope the work around it.
We work alongside your team to put the scripts, systems, and standards in place — so the practice runs the same way every day, with or without you in the building.
Start with one or build a full engagement. Every practice is different — the discovery call is where we figure out where you'll get the fastest return.
The core of what we do. We coach your team on the conversations that drive the practice every day.
Documented standard operating procedures so the practice runs the same way every day — not just when the right person is working.
Deep knowledge of dental insurance — the contracts, the laws, and the filing practices that keep you compliant and paid correctly.
Hands-on Eaglesoft training from a former Patterson Dental trainer. Get your team using the software the way it was meant to be used.
Every practice is different, so every engagement is scoped on the discovery call. Most owners start in one of three ways.
One focused area — phone scripts, a collections overhaul, an insurance review, or an SOP build. A defined scope with a clear finish line.
Best for a specific, known pain pointRegular work alongside your team across multiple areas — coaching, systems, and accountability — until the practice runs the same way every day.
Best for lasting operational changeA standalone, hands-on training day for your team — on-site or remote — from a former Patterson Dental trainer. Practical workflows, not feature tours.
Best for getting more from your softwarePricing is scoped to your practice and goals — we'll walk through it together on the complimentary discovery call.
When the front office runs on proven systems instead of memory, the entire practice feels the difference—in the schedule, collections, productivity, and team.
I had the pleasure of working with Diana during our practice transition, and I cannot recommend her highly enough. Her knowledge of dental insurance, billing, and practice operations was exceptional. She brought a level of expertise and attention to detail that made a complicated transition much smoother and more manageable.
What impressed me most was her ability to identify areas where the practice could improve while also providing practical, effective solutions. She helped us better understand our insurance processes, improve our workflow, and navigate the many details involved in transitioning the practice. Her consulting experience and understanding of the dental industry were invaluable.
Beyond her technical knowledge, she was professional, responsive, and genuinely invested in helping our practice succeed. She took the time to explain things clearly, answer questions, and make sure we understood the reasoning behind her recommendations.
Her guidance made a significant difference in our transition and gave us greater confidence moving forward. I would highly recommend her to any dental practice looking for an experienced consultant with strong dental insurance knowledge and a practical understanding of practice management.
Ignite Dental Solutions offers exceptional dental consulting services that deliver measurable results. Diana is a phenomenal leader, teacher, and consultant whose deep industry knowledge is matched only by her willingness to help. She seamlessly guides teams through complex systems implementation and drives perfect alignment across the practice. No matter the challenge, she is always accessible to answer questions with clarity and precision. Her expertise is worth every penny for any practice looking to optimize operations and scale professionally.
Book a complimentary discovery call. We'll talk through where your practice is leaking time, patients, or production — and whether we're the right fit to fix it. No pressure, no script.
Book your complimentary discovery call →Tell us a little about your practice and what you're hoping to improve. We'll get back to you to set up a time.